Here are some common questions we are asked. Give us a shout on the phone or in person if we can answer anything else!
What is your return policy?
We honor most returns with or without a receipt. With a receipt we can refund you with any tender, without a receipt we are happy to offer store credit.
Do you do special discounts?
We offer a 10% discount on full cases of regularly priced items. Most items are sold by cases of 6 - 12 pieces. Our team members are happy to assist finding a whole case of an item, or placing an advanced order for the product you would like.
Can I place a special order for a product?
We do our best to order a product you cannot find, or simply want to order in advance. Generally it is easier on our operation if you order a full case of the item, but exceptions are made for high-cost or long-lasting items. Special orders take 1-3 weeks to arrive. Please be aware we are unable to procure certain products that are not stocked by our distributers.
Is your Kitchen safe from allergens?
Our kitchens are not allergen-safe environments. We prepare "gluten conscious" menu items in as gluten free a manner as possible, but due to the open nature of our kitchens and use of wheat products our food cannot be considered completely gluten free. Such is the case with most other major allergens. Vegan items are prepared and cooked separately.
Please inform your server before ordering of any food allergies in your party. Just ask a team member and we will inform you if a menu item contains an allergen you are avoiding!
Are you open every day?
We are open 7 days a week, starting at 8am at both locations. We are open every day except Thanksgiving Day, Christmas Day, and Easter Day. We usually close our locations early on Christmas Eve and Independence Day.
Do you ship oversees and to P.O. boxes?
We will ship small orders of non-perishable grocery items, vitamins and supplements, and our apparel and merchandise! We ship through the United States Postal Service on domestic orders, usually with the least expensive option the order allows. We can ship to Canada or Mexico through FedEx or UPS.